If you cannot log in, start with the simple checks below before assuming something bigger is wrong.
Check your details
Make sure your email is typed correctly and caps lock is off. If you forgot your password, use the reset option on the login screen and check your spam folder for the email.
Check your connection and browser
- Reload the page and try another browser.
- Clear your cache and cookies, or try a private window.
- Turn off extensions such as ad blockers while you test.
Make sure you are on the right address
Fake login pages exist. Open the platform from the official sign-in page and check the address before you type your password. This page links to the official sign-in page at the bottom.
Regional and network limits
The platform is not available in every country, and some networks may block certain sites. If a page does not open on your network, we cannot suggest ways to bypass local rules. Check the rules where you live, or contact the platform.
Contact support
If nothing works, contact Quotex support through the official site. Never share your password with anyone, including people who claim to be support on social media.
This guide is for information only. It is not financial advice and does not promise profits. Trading involves risk.